Dear Megan: You have changed our lives! Wanda and I are so excited with the new Phonak hearing aids you provided for our assessment. After losing my hearing in the right ear 3 years ago and with the continued deterioration in the left ear I felt the ability to hear in complex situations was lost forever. But this system has made a radical difference in my ability to function daily. I would not have believed the difference in the Crosslink capability versus the single hearing aid, even one of high quality. Recently I was facilitating a large work group in a large conference room and was able to hear all comments. This was not possible with a single hearing aid.
My hearing is much improved in all situations. I expected improvement but never expected such a significant improvement. I would highly recommend anyone who has unilateral hearing to utilize the system including the FM and Bluetooth components. The addition of these two components has significantly improved my ability to communicate and enjoy a variety of entertainment formats. From the clarity on the cell phone, ability to enjoy TV, music and to participate in group situations is remarkable. This total package provides a more holistic capability for me and as I stated above is changing our lives. Wanda stated I can never return to the single hearing aid!
So again, I want to say thank you for your professional capabilities and for taking the time to research the opportunities and to design a system to exceed my expectations. I have been able to go from working hard to hear, to enjoying what i am able to hear and therefore better interact with the environments i am in daily. If we can ever assist any of your patients who are considering this system, feel free to provide my contact information below. You have made such a difference in our lives I want to assist others whenever possible to improve their ability to function. You have raised my expectations for what an audiologist can provide to their clients.