Frequently Asked Questions

Q: What makes Johnson Audiology different from a hearing aid franchise?

A: One of the main differences is that Johnson Audiology is not tied to any one manufacturer. Most hearing aide franchises only provide one manufacturer usually tied to the business name, such as Audibell, Belltone, and Miracle Ear. We know that not only one type of technology can cover the entire 30 million individuals with hearing loss. And we are proud to provide our patients with a choice. Johnson Audiology will always take the needs of our patients ahead of any one hearing aide manufacturer. We are an independent audiology practice. As a locally owned audiology practice, we can go the extra mile for our patients including home visits, after-hours appointments, and more.
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Q: How often do hearing aids need to be repaired?

A: Hearing aids are fragile instruments that need daily maintenance. The majority of hearing aid problems are caused by ear wax and moisture. Hearing aids can be repaired at your audiologist’s office or by the manufacturer. Manufacturers offer warranties of generally one year to three years on new instruments and typically 6 months to one year on repaired hearing aids. Many offices offer extended warranties on their new and/or repaired instruments.
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Q: Do I need to wear two hearing aids?

A: If you have a hearing loss in both ears then the answer is yes. Sound becomes louder than if you only listened out of one ear. The ability to locate sounds is improved and it is also more natural to amplify both ears. Your brain adjusts better when you receive information from both sides, especially background noise.
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Q: Can you only get certain manufacturer's products through their name franchises?

A: Absolutely not! At Johnson Audiology, we offer the manufacturer’s products that include Audibell, Belltone, Miracle Ear and many others. If a patient prefers to stick with a technology they have used in the past, we are able to meet those needs, usually at a more reasonable price.
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Q: Should a medical device be promoted with price, coupons, time sensitive promotions and free services?

A: Everyone has seen the franchise hearing aid ads in the newspapers and magazines. Consumers unwittingly race to take advantage of these rare deals and deeply discounted coupons, which are usually neither. If consumers followed a hearing aid franchise’s marketing strategy over a period of time, they would realize that the savings are always there. Be wary of the franchises that use these marketing tactics to focus in on the inexperienced consumer suffering from hearing loss.
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Q: Will a hearing aid make me lose more hearing?

A: No, hearing aids simply bring the level of loudness to a comfortable range for you. In fact, research has found that hearing aids can preserve the ability to understand speech because they allow the sensory cells in the inner ear to stay active.
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Q: Are hearing aids covered by insurance?

A: Some insurance plans do cover the cost of hearing instruments while others may cover only partial cost or reimburse the patient with that amount. You should always check with your particular insurance plan to see if you have coverage for hearing aids. You should discuss payment options with your audiologist before services are rendered.
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Q: Does a hearing aid help with background noise?

A: Please be aware that there are no hearing instruments available that remove all background noise. The newest hearing aid technology contains 100% digital sound processing which measures and reduces noise-like sound with a series of mathematical computations. If you tried hearing aids and could not adapt to the overwhelming amplification of background noise, you will find digital hearing aids and directional dual microphone technology a major improvement.
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Q: How do I know I  have hearing loss?

A: Have you ever had difficulty hearing or understanding speech in meetings, in places of worship, in movie theatres, in restaurants, in shopping transactions such as at a pharmacy or bank, in a public place such as an airport or municipal building? If you answered yes to one or more of these questions it may be time to get your hearing evaluated. The only precise way to determine if you have hearing loss is to have a diagnostic hearing evaluation.
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Q: What is an Audiologist?

A: Audiologists are the only professionals university trained, holding a Masters research Doctorate or Clinical Doctorate degree from an accredited university and licensed to identify, evaluate, diagnose and treat audio logical disorders of hearing.
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